Frequently Asked Questions
Got a question? We’re here to help!
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What are your business hours?
Sunday ~ During Birthday Parties
Monday 3-7:45PM
Tuesday 9AM-12PM & 3-7:45PM
Wednesday 9AM-12PM & 3-7:45PM
Thursday 3-7:15PM
Friday 9AM-12PM & 3:30-6PM
Saturday 8:30AM-1PM
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What is your makeup policy and how to I book one?
All absences will generate a make-up token after the missed class, which can be redeemed for an available open class. Tokens can be redeemed at your convenience through the customer portal.
There is no limit to the number of make-ups you may schedule per session; however, make-ups can only be scheduled up to one week in advance.
Please note that make-up tokens expire 90 days after the date of the missed class—no exceptions.
If you are unable to attend a scheduled make-up class, please email us at least 24 hours in advance to be eligible to reschedule. We are unable to reschedule missed make-up classes due to a no-show.
To redeem tokens, your child must be actively enrolled. If not, access is limited and must be scheduled with the help of our office.
Please notify our office as early as possible if you anticipate an absence (e.g., due to vacation or travel), so we may offer your child’s spot to another student using a token.
As outlined in our policies, missed classes will not be prorated or refunded.
How to schedule a makeup on the portal!
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What should my ninja wear to class?
Ninjas should wear athletic attire and laced up sneakers! Slip on shoes make it very difficult for our students to fully participate in class.
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How can I register for classes?
All families enroll virtually right through our portal here: BSMA Portal
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What programs do you offer?
We offer:
Parent-Toddler Ninja
Preschool Age Ninja
Schoolage Beginner through Advanced Level Ninja
Adaptive Ninja
Play Group
Pod Squad
Seasonal Events
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How do I know what level to enroll my child in?
All new students enroll in class according to their age. Any athlete with prior gymnastics or obstacle experience can schedule an evaluation for appropriate class placement.
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How are my child's skills tracked and evaluated?
All ninjas have their skills evaluated on week 2 of our lesson plan weeks. All skills are tracked and can be found on a student's skill tab of their student profile.

